Laughing City
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pat kauchick
Sea Post King


Shall I give them notice of the service you are recieving? Afriend who had a nightmare with Sprint after Katrina wrote a song/poem about it.
Joined: 05 Jan 2003 | Posts: 79 | 
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neverknowsbest
Sea Post King


Ok so whats this about?

On a side note I hate T mobile's customer service, they are lucky I don't know where they are located Evil or Very Mad

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Joined: 13 Mar 2006 | Posts: 95 | Location: Minnesota
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CUBSWINWORLDSERIES
Vintage Newbie


I think it is referring to Tales From Trolleywood (boyd journal).
Joined: 17 Dec 2005 | Posts: 7525 | Location: Wisconsin
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gundamit
Golly, Poster


I can just imagine the T-Mobile sales person telling Boyd coverage was good.

Boyd: How's the coverage?

T-Mobile sales person: Good network throughout the U.S.

Boyd: I'm going to the U.K. pretty soon.

T-Mobile sales person: Its even better there. Especially in Wales.

Boyd: How bout Budapest?

T-Mobile sales person: Not a problem.

Boyd: Katmandu?

T-Mobile sales person: Can do.

Boyd: Narnia?

T-Mobile sales person: Exclusive rights there.

Boyd: .........

T-Mobile sales person: ...........

Boyd: Cool. Very Happy


I must admit they look kinda techno-nerd cool ...

Joined: 05 Apr 2006 | Posts: 995 | 
Last edited by gundamit on Wed May 17, 2006 2:53 am; edited 1 time in total
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maladroit_me
Lost at Forum


I've never had a problem with my coverage, but then again I've never been to the UK.
Their customer service stinks but sometimes you luck out and get someone who knows what's going on.
Rarely but it does happen.
And lastly I love my sidekick, I spend most of my time in this forum on my sidekick, it was the only internet I had for the first few months I lived in my new apartment.
Joined: 09 Apr 2005 | Posts: 1299 | Location: Huntsville, Alabama
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kyle
Lost at Forum


I have a sidekick 2 and I absolutely adore t-mobile. I've always found them to be completely helpful when I was having trouble with my sidekick.
However the sidekick 2 isn't the greatest... I mean it does own my heart and soul, but at times I feel like I have to babysit to ensure that it works. It has it's good days and bad days. But overall I'm a happy camper!

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Joined: 31 Oct 2005 | Posts: 1015 | Location: nyc
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gundamit
Golly, Poster


Boyd wrote:
TMobil in Dallas (Town Mall store off 635 near 80) lied to me by telling me that their "minutes" plan worked just like any plan... that I could use the device in the UK.


2196 Town East Mall
Mesquite, TX 75150-4119
(972) 279-4426
Karen.Mclaughlin@T-Mobile.com

I wonder how many LC members would be interested in dropping something in the rep's e-mail? Boyd should at least have his local rep make good on the original deal by swapping in a plan that'll give him UK coverage and a big credit. Maybe with a link to this thread? Just thinkiing out loud at this point. What say you fellow LC members?
Joined: 05 Apr 2006 | Posts: 995 | 
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rmlawrence
Vintage Newbie


neverknowsbest wrote:
Ok so whats this about?

On a side note I hate T mobile's customer service, they are lucky I don't know where they are located Evil or Very Mad


In my experience T-Mobile's customer service has been wonderful. Of course, I've only had to deal with them like twice in 3 years. But they were very, very good to me. And I love my Sidekick 2.

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Joined: 28 Jan 2003 | Posts: 2857 | Location: Lake Jackson, TX
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neverknowsbest
Sea Post King


They screw up something on my bill or charge for stuff I never asked for on an almost monthly basis. They charged me an extra $300 bucks on my bill once. I have had many unpleasant experiences with the customer service which sometimes tend to be very rude.
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This is Bunny.
Bunny is an egomaniacle, sadistic powermunger that wants to control the world...
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Joined: 13 Mar 2006 | Posts: 95 | Location: Minnesota
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